Business Analyst
Pune
Job Location
Services
Department
4+ Years
Experience
Any Graduate
Qualification
24, May 2022
Job Posted On
Job Description
We are looking for a highly driven Business Analyst. He/She must understand the business needs of the customer and assess the impact of those needs in order to communicate, document and implement the recommended efficient solutions. We are seeking an experienced Business Analyst who can work as a liasion between our customers and our tech team. As a Business Analyst, you’ll be working closely with the client, understanding the best combination of features based on the value and cost. Experience with Agile methodology, and continuous delivery using best practices is expected.
Responsibilities
- Interface and coordinate with client engagement partners to understand the requirements
- Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
- Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
- Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response
- Understand and communicate the financial and operational impact of any changes
- Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular requirement and accordingly instructing delivery team to make changes in the design
- Empower the customers through demonstration and presentation of the proposed solution/ prototype
- Maintain relationships with customers to optimize business integration and lead generation
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
- Analyze, prioritize, communicate & validate requirements for changes to business processes, policies & information systems
- Document BRD, SRS, Requirement traceability documents and use cases, document Gap analysis between the as-is and to-be system
- Drive requirements gathering thru workshops, using Mock-up screens and process flows
- Plan, conduct & drive the requirement cycle from requirement gathering stage to UAT
- Need to create accurate functional requirements and present them clearly to all the stakeholders
- Understand the data model & its mapping to the various business processes
- Provide functional and technical support to users for concluding UAT and Production
- Dig into issues and do a thorough ground-level analysis of reported incidents while ongoing UAT
Skills
- Customer-facing experience – ability to effectively communicate the using various methods (presentations, demos, and so on).
- Wide knowledge of relevant products and ,ERP, E2E Business processes.
- Experience in managing a team in cross domain solutions
- Bachelor’s degree in business/IT
- Proven experience as a business analyst.
- Proven training in Business Process Modeling
- Proficiency in MS Office (MS Word, Excel, PowerPoint)
- Knowledge of Microsoft Visio
- The ability to handle multiple projects in a fast-paced environment
- Effective communication and leadership skills
- Excellent problem-solving and analytical skills
- Extensive IT business analyst or functional consulting experience working relevant domain such as ERP, Supply chain, FMCG, sales automation etc.
- Proven track record in planning and delivering complex small & large scale technology-based projects
- Strong team player who breaks down silos and works effectively with development teams and stakeholders to establish and accomplish business objectives.
- Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and the development team to determine requirements and specifications
- An effective communicator that works well in a collaborative team setting
- Proven interpersonal, diplomatic, and influencing skills
